Easily enable loyalty engagement in any digital CX
With Currency Alliance’s white label screens, you can quickly and easy add loyalty functionality to any customer experience.
This makes loyalty engagement part of your customer’s everyday interaction with your brand, with no need for customers to log into separate systems – maximizing participation in your program.
Exchange to gift cards or other loyalty currencies
Allow customers to exchange their points into the form of value that’s most useful to them.
They can select your gift card, a partner’s, or exchange into another loyalty currency from within your digital CX.
Enable members to link their loyalty accounts
A secured way for your members to link their loyalty account with partners –unlocking the ability to earn, exchange and redeem points in partnered program.
For security, the transfer of member data is minimized - using security tokens instead of member IDs – with the use of security protocols such as SSO, oAuth, multi-factor authentication, one-time passcodes, etc.
Partner accrual during ecommerce loyalty transactions
Add this screen at the end of your checkout process to allow customers to choose between earning your currency, or your partners’ points or miles. Your customers will earn points/miles in real-time.
Member portal
The member portal can be framed in to any website or mobile app, allowing customers to manage their loyalty account, see their points balance, transaction history, redemption options, and earn offers, etc.
Pay with points
Insert the pay with points widget to allow members to pay with points – as either complete or partial payment.
Customers can also choose between burning your points, or your partners’ points or miles.